Airports Council International

Travel, Tourism & Hospitality

Mideast leads air connectivity growth with 21pc rise in 2025: report

Mon, 07 Sep 2026

Air connectivity across Asia-Pacific and the Middle East grew 11% in 2025, led by a 21% increase in the Middle East driven by Gulf carriers. Asia-Pacific connectivity rose 10%, reflecting expanding international networks and continued recovery in city-pair connections across the region.

Travel, Tourism & Hospitality

King Abdulaziz Airport joins world’s top 12 for customer experience

Sun, 06 Sep 2026

King Abdulaziz International Airport has received two international accreditations from Airports Council International (ACI) World, recognising its customer experience and public health and safety standards. The airport earned Level 4 Airport Customer Experience (CX) Accreditation, placing it among the world’s top 12 airports to achieve the distinction.

Travel, Tourism & Hospitality

Dammam Airports secures six international ACI accreditations

Sun, 06 Sep 2026

Dammam Airports Company has secured six international accreditations from Airports Council International (ACI), covering accessibility, health and safety, and customer experience.

Travel, Tourism & Hospitality

Oman Airports secures nine global customer experience awards

Sun, 06 Sep 2026

Muscat International Airport and Salalah Airport have secured nine global awards under the Airport Service Quality (ASQ) programme’s “Customer Experience Awards”, presented by Airports Council International (ACI) during its 2026 Summit in Istanbul, Türkiye.

Travel, Tourism & Hospitality

Bahrain International Airport secures four ACI recognitions

Sun, 06 Sep 2026

Bahrain International Airport (BIA) has received four recognitions from Airports Council International (ACI) covering customer experience, arrivals service quality, accessibility, and public health and safety readiness.

Travel, Tourism & Hospitality

Airports risk wasting tech investment without clear requirements, ACI warns

Thu, 10 Sep 2026

Airports risk wasting money on technology that delivers only marginal improvements to passenger services and revenue if they fail to establish clear requirements before approaching suppliers, former Airports Council International (ACI) Director General Luis Felipe Oliveira has warned.

Travel, Tourism & Hospitality

Global aviation bodies unite to tackle runway incursion risks

Tue, 28 Jul 2026

The International Air Transport Association (IATA), the Civil Air Navigation Services Organisation (CANSO), and Airports Council International (ACI) have launched a global initiative aimed at reducing runway incursions and improving aviation safety.

Travel, Tourism & Hospitality

WTTC calls for action on Schengen entry system

Thu, 02 Jul 2026

The World Travel & Tourism Council (WTTC) has voiced support for concerns raised by Europe’s aviation industry over the rollout of the Schengen Entry/Exit System (EES), backing an open letter from Airports Council International (ACI) Europe, Airlines for Europe (A4E) and International Air Transport Association (IATA).

Travel, Tourism & Hospitality

Cluster2 Airports earn accessibility accreditation for 18 Saudi airports

Mon, 29 Jun 2026

Cluster2 Airports has achieved a major milestone after 18 of its airports received Level One Accessibility Enhancement Accreditation (AEA) from Airports Council International (ACI), recognising progress in improving accessibility for passengers with disabilities.