Kuwait Airways has signed a joint cooperation protocol with Al Muzaini Exchange aimed at strengthening cooperation between the two parties and expanding areas of joint work to deliver added value to their customers.

The agreement seeks to leverage services, capabilities, and expertise available to both parties, including for travelers and customers in general.

The signing of the protocol reflects Kuwait Airways’ commitment to expanding its partnerships with private-sector institutions and exploring new areas of cooperation.

This, in turn, contributes to providing a diverse range of services and benefits to customers of both parties, maximizing the value of the services they offer, in addition to exploring and developing joint initiatives that meet customer needs and align with their expectations.

The protocol aims to establish a general framework for cooperation between Kuwait Airways and Al Muzaini Exchange, enabling both parties to develop a range of joint initiatives and services to benefit from their respective channels and expertise.

This will help strengthen engagement with customers and provide them with additional opportunities and options to benefit from the services and advantages offered by both parties.

Abdulwahab Al-Shatti, Kuwait Airways Acting Chief Executive Officer, stated, “Kuwait Airways is pleased to sign this cooperation protocol with Al Muzaini Exchange, which reflects the company’s commitment to strengthening its partnerships with various private-sector entities and institutions. These partnerships contribute to enhancing services and creating additional benefits that add value for the customers of both parties.”

Al-Shatti added, “This cooperation provides an opportunity to benefit from the services and expertise of both parties and to develop joint initiatives that meet the needs of customers, including travelers and customers in general. It also contributes to enhancing the level of services provided and delivering greater value to customers.”

Al-Shatti emphasized that Kuwait Airways places great importance on building strategic partnerships with various entities, driven by its belief in the importance of cooperation and integration between national institutions and the value of leveraging specialized expertise. Such partnerships contribute to developing services and elevating them to levels that meet customer expectations.

He explained that the protocol opens new horizons for cooperation between the two parties, whether through services and benefits for customers or through joint initiatives, campaigns, and activities. He stressed that Kuwait Airways continues to explore effective partnership opportunities that add tangible value to its services and further strengthen its relationship with customers.

Al-Shatti emphasized that Kuwait Airways, as the national carrier of the State of Kuwait, is committed to continuously developing its services and expanding its network of partnerships with various entities. This approach enhances customer experience and supports the company’s path towards providing integrated services and a diverse range of benefits that meet the needs of different customer segments.

For his part, Hugh Fernandes, General Manager of Al Muzaini Exchange stated, “We are delighted to collaborate with Kuwait Airways in a partnership that brings together two long-established Kuwaiti institutions, united by a firm commitment to serving the people of Kuwait. Kuwait Airways connects Kuwait with the world, while Al Muzaini Exchange facilitates financial transactions for individuals and companies across borders. Through this partnership, we look forward to combining the expertise and capabilities of both parties to provide greater convenience, added value, and better experience for our customers. We are proud to embark on this journey with the national carrier of the State of Kuwait and look forward to building a strong and fruitful relationship that benefits both parties and extends for years to come.” -TradeArabia News Service