Saudi Arabia’s aviation regulator recorded 2,402 passenger complaints against national airlines in August, with flight-related issues leading complaints. Saudia posted the lowest complaint rate at 22 per 100,000 passengers, followed by Riyadh Air at 52 and flynas at 57.
Saudi Arabia's General Authority of Civil Aviation (GACA) received 2,155 passenger complaints against national airlines in May, with Saudia recording the lowest complaint rate at 43 complaints per 100,000 passengers and an 81% complaint resolution rate.
