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Emirates...enhancing passeger experience

Emirates increases free baggage allowance on Africa routes

DUBAI, April 17, 2016

All Emirates customers travelling in any of the airline's three cabin classes on outbound African flights will now benefit from the increase in free baggage allowance based on the piece concept (individual piece of luggage).

Economy Class customers will get a new baggage allowance of two bags weighing up to 23 kg each, taking the current weight allowance from 30 kg to 46 kg, while Business Class increases to two bags of 32 kg each, taking the current 40 kg to 64 kg. First Class customers will get a baggage allowance of two bags weighing up to 32 kg each, up from the current 50 kg to 64 kg. In addition, infants will be entitled one piece of luggage up to 23 kg.

The baggage allowance will be applicable for all return Emirates' flights commencing from Algeria, Angola, Ivory Coast, Egypt, Ethiopia, Ghana, Kenya, Morocco, Mauritius, Nigeria, Senegal, Seychelles, South Africa, Sudan, Tanzania, Tunisia, Uganda, Zambia and Zimbabwe to Emirates network.
Irrespective of the point of sale, the piece concept will apply for the entire journey.

"At Emirates we always focus on how we can give our customers the best value for money through award winning products and services, both in the air and on the ground. The increased free baggage allowance is another compelling reason for travellers to fly with Emirates. It will enable them to carry even more goods, whether for personal or business reasons, on their journeys from Africa to points across our global network and back," said Orhan Abbas, Emirates senior vice president, commercial operations, Africa.

"With more than 370 flights a week between Dubai and the 22 passenger destinations we serve in Africa, the continent is a very important region for Emirates, and we believe the new allowance will further strengthen trade and tourism connectivity between Africa and our worldwide network, particularly the US, Europe, the Middle East and Asia Pacific," he added.

The new piece concept will not apply to customers who were issued with tickets before April 15.

Customers on all Emirates flights between its hub Dubai and the 22 destinations in Africa, also enjoy Emirates' award winning ice entertainment system, which offers hundreds of channels of audio and visual entertainment, while enjoying gourmet cuisine, and the service and hospitality from Emirates' multi-national cabin crew, including from many countries in Africa. - TradeArabia News Service




Tags: Emirates | Africa | Baggage | allowance | Free |

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