Wataniya Airways, Kuwait’s new full service luxury airline, has entered into a multi-year outsourcing contract with Kale Consultants, a leading solutions provider to Airline, Logistics and Travel (ALT) industry.

Under the contract, Kale will deliver complete outsourced revenue accounting and passenger audit services from its Managed Processing Services centres in India.

Kale will put into service its top passenger revenue accounting solution – Revera, as the backbone of this platform-based BPO deal.

Airlines worldwide are looking to transform their transaction processes to also provide strategic capabilities in a cost effective manner.

'Outsourcing our accounting and audit services to a specialist like Kale is a very strategic step in our preparations to officially commence operations in January 2009,' he noted.

'This will help us to keep our costs in line and build efficiencies to focus on devising competitive strategies in our core area of business,' said George Cooper, CEO - Wataniya Airways.

“We are delighted to partner with Wataniya Airways, which is set to become the premium luxury airline in the middle-east,' said Ravi Chakravarty, sales head – EMEA & Asia Pacific, Kale Consultants.

'Our engagement will not stop with providing revenue accounting and audit services but we endeavor to be a one stop solution for Wataniya Airways which will soon be leveraging the unique benefits that our platform-based BPO solution offers,' he noted.

'They are assured of fast and accurate management information, and this would provide invaluable inputs to their go-to-market strategy,' he said. 

“The recent airline crisis has forced airlines across the world to reassess traditional methods of conducting business and make way for innovative, easier, cost-effective and efficient business processes.” Chakravarty added.-TradeArabia News Service