DHL Express Qatar has won two awards under the ‘Customer Services Team of the Year’ and ‘Human Resources Team of the Year’ categories of the ninth annual Stevie Awards for Sales and Customer Service forming part of the Stevie Awards, a premier business award.

 

The Stevie Award trophy is an international business community coveted prizes, said a statement.

 

Since 2002, the Gold Stevie Award has been conferred to exceptionally performing organisations and individuals in more than 60 countries. 

 

The Stevie Awards comprises seven programmes, with the Sales and Customer Service programme focusing on the achievements of contact centre, customer service, business development and sales professionals worldwide in particular.

 

For the 2015 edition of the Stevie Awards for Sales and Customer Service, DHL Express Qatar’s Customer Service (CS) Team received the Silver Award while the company’s Human Resources (HR) Team took away the Bronze Award. 

 

The CS Team was recognised for its hard work, dedication and commitment in meeting DHL’s customer needs, while the HR Team won for its outstanding ability to deliver high-quality service all year round. 

 

Nael Attiyat, country manager - DHL Express Qatar, said: “Our people have always been the driving force behind the success of our organisation, which is why we are very proud of the recognition they have just received from an awarding body as prestigious as the Stevie Awards. 

 

"It is a well-deserved affirmation of the high quality of work our customer service and human resources Teams consistently and passionately deliver.

 

"We are very grateful that our employees share our vision of providing enhanced customer solutions and professional courier delivery services in Qatar. It all begins with motivated people within the organisation and the recognition received through these rewards will further more drive motivation and employee engagement.”

 

“These awards are also very timely given the positive outlook for Qatar’s logistics and transportation industry which posted double-digit growth for the first half of 2015. With demand for express logistics escalating in the country, businesses will want to partner with globally-recognized and award-winning providers. This award is a great motivational boost for DHL Express Qatar as our sector continues to enjoy vast opportunities being opened up by the country’s infrastructure development,” Attiyat added. 

 

The finalists were chosen by the average scores of 139 professionals worldwide during two months of initial judging, said the statement.

 

Seven specialised committees determined the Gold, Silver and Bronze Stevie Awardees during the final judging, it added. - TradeArabia News Service