Bahrain’s labour fund Tamkeen has concluded a series of consultation sessions around its proposed 2015 operational plan.

The outcome of the sessions, which were conducted with 10 sectors within the private sector, will be integrated into the operational plan and presented to the board of directors at the end of the month, said a report in the Gulf Daily News (GDN), our sister publication.

The consultations were held in the form of focus groups to get deeper insights into the needs of each individual sector and adapt Tamkeen's existing and proposed support programmes accordingly.

The participating sectors included media and communication, finance and business services, education and training, healthcare, hospitality and tourism, manufacturing and oil and gas, retail and wholesale trade, real estate and construction, transport and logistics, and agriculture and fisheries.

Each session included outlining the main components of the 2015 operational plan, which aims to convert Tamkeen's 2015-2017 corporate strategy into a workable action plan.

It also highlighted the achievements and plans concerning the corporate strategy's key pillars: improving customer service, enhancing quality and maximising impact.

Also presented to the sectors was the new customer segmentation in which Tamkeen divided enterprises and individuals into six distinct segments depending on the growth phase of their business or career respectively.

Each of these segments will have a set of customised packages, which address their specific growth needs. - TradeArabia News Service