QIC Insured, the retail arm of the country's flagship insurer Qatar Insurance Company (QIC), said it has opened a new branch at Abu Hamour area of Doha and kiosks at Landmark & Villaggio shopping malls.  
The new full service outlets are designed to manage all personal insurance products (car, home, boat, personal accident benefit, travel insurances) and claims services with enhanced technology and a welcoming customer service staff.

The branch and kiosks were inaugurated by Salem Al Mannai, the deputy group president and chief executive of QIC (Mena) region.

Speaking at the launch, Al Mannai said: "QIC’s association with Abu Hamour dates back to many years of serving the local community. The new branch is part of our ongoing efforts to bring our personal insurance products and services to all the customers in Abu Hamour and move closer to their requirements."

In keeping with QIC Insured’s vision of offering its customers an immersive experience, the new kiosks at Landmark and Villaggio have been designed especially to enhance customers’ convenience, he stated.

With an open-plan layout, the new kiosks provide more space to welcome customers. The kiosks are equipped with self-service counters for customers to file and track their motor claims easily and seamlessly without having to wait in a line, he noted.

On the kiosks, Al Mannai said: "We are delighted to be the first in the region to launch fully equipped state- of- the- art functionality areas - the self-service kiosks for managing claims. With this novel service, customers can now file and track motor claims with convenience and ease without having to wait in queues at the counters."

"Besides, it also highlights our passion for putting innovation and modernity to practice," he added.-TradeArabia News Service