Dubai Quality Group (DQG), a non-profit organization that advances learning, promotes quality improvement and business excellence practices, said it has renewed its investor partnership agreement with Etisalat Services Holding for 2013.

Etisalat Services Holding (ESH) is part of Etisalat Group, one of the largest telecommunication service providers in the world and the leading operator in the UAE.

DQG had awarded an investor partner appreciation certificate to ESH during the signing of the agreement, as both parties reaffirmed their commitment to further strengthen their collaboration towards promoting excellence and quality performance in the business landscape.

Under this partnership, ESH will continue to enjoy the Dubai group's quality and business excellence-related services throughout the year. Both parties will also jointly support and organise various quality-focused projects, said a senior official.

“DQG has provided invaluable support in our efforts to establish a culture of quality and excellence within our organisation. Being a DQG member has certainly created a positive impact on our organization, giving us access to dedicated resources and knowledge that support our quality-related programs," explained ESH chief executive Ali Al Sharid.

"We are therefore pleased to renew our investor partnership agreement with DQG as we aim to sustain the significant gains we have achieved towards setting new quality standards and benchmarks in our organization," he added.

DQG vice chairman Dr Abdulrahman Al Muaini said it has maintained a highly productive and mutually beneficial partnership with ESH.

"Moreover, our collaboration has resulted in various projects that have ultimately created a significant impact in our continuing efforts to promote quality and excellence in business. We look forward to further expanding our cooperation and helping the Etisalat unit achieve its own strategic objectives as a quality-driven business organisation," he added.-TradeArabia News Service