Etisalat wins best customer care awardUAE's top telecom services operator Etisalat said it has won the renowned TeknoTel Award for 'Best Customer Care 2014’ at a ceremony held recently in Dubai. The honour recognises Etisalat’s achievements in impr More… |
Mobily reaches out through TwitterIn an attempt to interact in a more developed way with its Twitter users, Mobily is integrating Twitter usernames with its internal system for customer care CRM, allowing the company’s social media team to get the user’s full information and histo More… |
Panasonic opens green service centre in JeddahAlesayi Electronics, the sole agent for Panasonic in Saudi Arabia, in association with Panasonic Marketing, has opened the kingdom’s first eco-friendly Panasonic customer care center in Jeddah. Alesayi Electronics has one of the largest sa More… |
Acer plans customer service campAcer Computer, the Middle East’s leading supplier of notebook and desktop computers, has launched ‘Acer Care Camp.’ The initiative aims at providing Acer users free servicing and maintenance for their computers. “With customer serv More… |