Regional experts back call centre summitThe region’s most renowned names in customer service are expected to take part in the upcoming 18th Edition of Middle East Call Centre Conference and Exhibition (MECC) in Dubai. The event takes place on June 8 and 9 in Dubai More… |
Avaya displays video, social media solutionsAvaya, a global provider of business communications solutions, is displaying its latest video kiosk and social media integration solutions at major call centre exhibition that opened in Dubai today (June 5). The two-day Middle East Call Ce More… |
Smart Link wins ME Call Centre awardsSmart Link, a leading business process and contact centre outsourcing provider in Saudi Arabia, has received three awards at Middle East Call Centre Awards in Dubai this month. Organized by Insights, the awards recognize the performance an More… |