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Ooredoo to launch ‘Voice of the Customer’ service in MenaQatar-based telecom operator Ooredoo is set to roll-out a real-time customer service platform in a first for the Middle East and North Africa (Mena) region, which will enable the company to instantly receive, analyse and respond to customer requ More… |
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Bahraini NGOs to submit rights feedbackNon-governmental organisations (NGOs) in Bahrain, including human rights groups, have been given a week to submit their analysis on the country's rights record, which will come under scrutiny in Geneva next month. The Foreign More… |
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DHA launches ‘Leaders at Your Service’ initiativeThe Dubai Health Authority (DHA) hosted the monthly ‘Leaders at Your Service’ initiative to provide customers with an opportunity to directly express their feedback, suggestions and complaints to senior DHA leaders. &n More… |
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GCC govts 'turning to social media'The governments in the GCC region are preparing for increasing use of social media to interact with its citizens, spread messages and gain feedback on their policies, according to an expert. 'In 2011, the world saw how social media had More… |
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GCC govts 'turning to social media'The governments in the GCC region are preparing for increasing use of social media to interact with its citizens, spread messages and gain feedback on their policies, according to an expert. 'In 2011, the world saw how social media had More… |
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Batelco seeks feedback on payphonesLeading Bahraini telecommunications company, Batelco, is requesting feedback from its customers regarding its public payphones that have been selected to be removed. A number of older payphones which are rarely or never used by the public More… |
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New system offers employee feedbackDubai-based Insight Discovery has announced the launch of an innovative management tool that allows companies to monitor how engaged their employees are with their business. EmPulse is a tool that offers firms regular feedback from their s More… |
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Seha launches feedback initiativeSeha, the Abu Dhabi Health Services Company, has launched a new campaign that will see the company set up quarterly town hall meetings to solicit stakeholder and patient feedback. The “Mas’aool” community town hall meetings, held in an inf More… |
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Bahrain ministry plans feedback surveyBahrain’s Ministry of Works plans to carry out a survey of 5,000 people in Bahrain to measure how it is doing with Bahrain’s residents. “By measuring the opinion of the people of Bahrain we will be given a truly valuable indicator of what More… |
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Dubai Bank to reward customers for feedbackDubai Bank has announced its first customer consultant award, developed by its marketing division to recognise and reward customers for the feedback they provide. Each month a customer, whose feedback has helped the bank enhance its custom More… |
