Al Jaddaf Rotana Complex has appointed a new Complex Director of Operations who, it said, will bring a wealth of knowledge, dedication, and expertise to his new role with his 20 years of experience in the hospitality industry.

Samy Younes’s career is marked by his passion for guest service and his unwavering commitment to delivering exceptional results.

Younes, who is originally from Egypt, holds a bachelor’s degree in French literature from Menoufiya University.

His journey in the hospitality sector began in 2004 in Sharm El Sheikh, Egypt.

In 2007, Younes joined at Al Murooj Rotana, where he started as a Front Desk Agent. Through hard work and a commitment to excellence, he advanced to Director of Front Office and later moved to Al Bandar Rotana as Director of Rooms as part of the opening team.

Beyond his professional accomplishments, Younes has a range of personal interests.

He enjoys playing football, cooking, and listening to music—activities that bring balance to his life.

Guided by the principle, “The only way to do great work is to love what you do,’’ Younes exemplifies dedication and passion in all areas of his life.

Stefan Schmid, Complex General Manager of Al Jaddaf Rotana Suite Hotel, Arabian Park Dubai – Edge by Rotana, and Park Apartments Dubai – Edge by Rotana, said: ‘’Samy embodies the spirit of service and operational excellence that we strive for at Al Jaddaf Rotana Complex.

“His track record in upholding high standards and achieving guest satisfaction is exemplary. We are confident that his leadership will elevate our guest experience and enhance our operational success.’’ – TradeArabia News Service