InterContinental Abu Dhabi has appointed Karam Al Mordaa as the new director of rooms to oversee the room division and guest experience for the hotel.
 
Al Mordaa has more than 14 years of experience in the hospitality industry.  Having worked at InterContinental Abu Dhabi since 2008 as a guest service supervisor, he brings expertise and proficiency in guest experience within the hotel. Before joining InterContinental Abu Dhabi since nearly 10 years, he has held other guest experience positions at both Starwood and Four Seasons hotels.
 
Al Mordaa will undertake responsibility of the rooms division through a team of 216 members including recreation, marina, housekeeping, front office and health & safety departments. During his time at InterContinental Hotels & Resorts, Al Mordaa received the highly coveted ‘Manager of the Year’ award for his outstanding work during 2015-2016.
 
“I am thrilled to announce that Karam Al Mordaa will take on the Director of rooms position at InterContinental Abu Dhabi,” said Ivor Prestwood, general manager at InterContinental Abu Dhabi. “His vast experience within the hotel, as well as the region, will further enhance the image of the hotel and the overall guest experience. Karam will play a crucial role in establishing a strong relationship with our guests while overseeing impeccable service.”
 
Al Mordaa commented: “Having spent the last 10 years with the InterContinental Hotels & Resorts brand, I am delighted continue working with a hotel that provides exceptional services a brand, and experiences to all their guests. I look forward to working closely with the rest of the team to further promote our outstanding hospitality.”
 
InterContinental Abu Dhabi is an iconic landmark in the heart of the UAE’s capital, located just a short drive away from the bustling downtown, the Abu Dhabi International Exhibition Centre and Abu Dhabi International Airport. - TradeArabia News Service