JA Resorts & Hotels, Dubai-based international hospitality group, has welcomed William Harley-Fleming as the new cluster general manager for JA Jebel Ali Golf Resort and JA Manafaru.

As part of his new role, Harley-Fleming will oversee all operational responsibilities and the day-to-day management of both resorts. Furthermore, he will be responsible for developing and implementing strategies to build on the current offering and guest experiences at the award-wining JA Jebel Ali Golf Resort. This announcement comes in line with JA Resorts & Hotels future plans to expand on their flagship property’s offerings and further enhance the groups existing portfolio.

Prior to joining JA Resorts & Hotels, Harley-Fleming held a number of roles with hospitality companies including, Le Méridien Hotels & Resorts and Radisson Blu in the UK and Thailand. He joined JA Resorts & Hotels in 2007 as corporate food and beverage concept director overlooking the conceptual development of the food and beverage outlets within the group. Soon, he was promoted to a dual role as the general manager of JA Oasis Beach Tower and JA Ocean View Hotel having held the position of resident manager of JA Oasis Beach Tower and general manager of Bateaux Dubai. In 2014, Fleming became the general manager of JA Manafaru, the brand’s second oversees property.

Under Harley-Fleming’s management, JA Manafaru, Maldives has received numerous global awards, including being voted the 10th best hotel in the world in the TripAdvisor Travellers Choice Awards 2017. This ranking is determined by traveller’s comments worldwide, collated on an annual basis and the hallmarks of winners are remarkable service, quality and value. The resort has also been awarded the Best Resort in the Maldives by Maldives Resort Ranking, which represents overall happiness computed from guest reviews and other signals. In addition, the resort won has won the World Travel Awards for Indian Ocean's Leading Hotel Suite for the Royal Island Suites and Maldives’ Leading Hotel Suite, for the third consecutive year and Best Resort in the Hotel & Resort Maldives category at the Seven Star Luxury Hospitality and Lifestyle Awards for the third year in a row. In November 2017 it was also recognised as the Best Honeymoon Resort at the World Luxury Hotels Awards.

David Thomson, chief operating officer at JA Resorts & Hotels, said: “William has been an integral part our team for more than 10 years and possesses a wealth of knowledge and understanding of our brand’s values and vision. The growing success at JA Manafaru under his leadership and his continuous commitment to strengthening the brand’s portfolio is a testament to bringing him on board to further develop and enhance our flagship property and Dubai’s only true resort, JA Jebel Ali Golf Resort.”

“JA Resorts & Hotels commitment to delivering ‘heartfelt hospitality’ and ‘casual luxury’ to its guests as well as bringing in a vast range of unique experiences and offerings is why the brand continues to hold such a strong position in the hospitality sector. Having been part of the brand for many years, I am delighted to have the opportunity to be a part of the team at JA Jebel Ali Golf Resort and to drive the development of the property and further enhance its offerings,” said Harley-Fleming. - TradeArabia News Service