Saudi Arabian Airlines (Saudia), has received a four-star rating from the Airline Passenger Experience Association (Apex) during an award ceremony at the Long Beach Convention Center in California this week.

The award ceremony was held as part of the Apex Expo 2017, attended by more than 3,000 airline industry professionals including executives from 100 airlines, content providers, original equipment manufacturers, systems manufacturers and others.

The Apex Airline Ratings are based on passengers’ verified feedback, referred to as The Official Airline Ratings.

Four-star airlines are a very exclusive group with only 15 per cent of airlines worldwide obtaining enough votes to qualify.

Commenting on the recent four-star rating by Apex, Saudi Arabian Airlines director general, Saleh bin Nasser Al-Jasser, said: “Our team is dedicated to providing the highest standard of services to each of our guests. We have introduced a range of new products and technological enhancements, making it even more seamless and convenient to experience flying with Saudia.”

Apex derived the ratings by collecting verified itineraries validated by geo-location and certified by external auditors. Saudia was one of 470 airlines subjected to passenger ratings.

Apex CEO Joe Leader and Apex Awards Master of Ceremonies Brian Kelly, CEO of The Points Guy, presented the four-star plaque to Musaed Almusaed, Saudia Manager USA, Mexico and South America.

Saudia flies more than 30 million passengers a year to more than 87 destinations worldwide on the latest widebody jets including B777-300s, B787-900 Dreamliners, Airbus A-330s and A320s.

The airline recently introduced three new routes on its global route map, to Multan (Pakistan); Portsudan (Portsudan); Mauritius and will start flying to Trivandrum from October 1 – the airline’s eighth route in India.

In the US, Saudia flies nonstop to Saudi Arabia (Jeddah and Riyadh) daily from New York JFK International and Washington Dulles (IAD) and three times weekly from Los Angeles International Airport (LAX). - TradeArabia News Service