R Hotels appoints cluster GM of Dubai properties
AJMAN, February 2, 2016
R Hotels has promoted Samir Arora as the cluster general manager of its two Dubai properties, Ramada Downtown Dubai and Hawthorn Suites by Wyndham.
Prior to his appointment, Arora served as the general manager of Ramada Downtown Dubai for two and a half years, where he led his team on the refurbishment of the 181-key hotel, including its restaurant, lobby and offices within a period of 18 months, said a statement.
Under his leadership, the property was also able to significantly increase its TripAdvisor and guest satisfaction ratings.
In his new role, Arora will oversee the day-to-day operations of both hotels, and ensure the high standards of service rendered to the guests through the different departments.
He will also direct the team towards achieving its yearly target through its various sales strategies and marketing campaigns.
Ramada Downtown Dubai and Hawthorn Suites by Wyndham are owned and operated by R Hotels, the hospitality management division of the Ajman-based R Holding.
Sumair Tariq, managing director of R Hotels, said: “We are confident that he will serve as a great leader to both hotels as he was able to bring in notable developments and contribution not only to Ramada Downtown but also for the group.” - TradeArabia News Service