Emirates National Oil Company (Enoc) has activated a radio frequency identification (RFID)/vehicle identification (VID) based fuel retailing system at its and Emirates Petroleum Product Company (Eppco) service stations.

The service, which is aimed at providing a fully integrated refuelling service to customers, will initially be available only for commercial users and fleet owners, and will support the fuel self-service facility that has already been implemented across 25 Eppco service stations.

The RFID-based modernised system uses radio-frequency to transfer data from each registered vehicle. It allows users to refuel according to the permitted amount and fuel type allocated for the vehicle, which will further enhance the efficiency of fleet owners in managing their fuel-related book-keeping operations.

Vehicle Identification Pass (ViP), Enoc’s new system recognises the registered vehicle being fuelled up, and deducts/charges the cost from / to the registered user’s account without the help of a service attendant.  

It will be managed remotely through a secured database at Enoc linked to all the service stations, which will provide real time updates to customers on their refuelling operations.

Saeed Khoory, CEO, said: “We are focused on continuously adopting the latest technologies to further enhance customer service standards and add to operational efficiency.”

“The automation drive that is being implemented across our network will streamline the fundamental aspects of purchasing fuel, making it a safer and more convenient experience for our commercial customers and fleet owners. With our new electronic services for refuelling implemented across Enoc/Eppco service stations, customers now have the convenient option of ‘self-serve, fill and go.’”

Corporate clients and commercial customers will be provided with secured electronic chip which will be installed on the top of the fuel tank gasket of their vehicles when they register for the service.

The system, which was developed and backed by an experienced RFID/VID international vendor, will be installed and supported via a local partnership with AST Telecom, an enterprise supported by the Mohammed bin Rashid Establishment for SME Development. - TradeArabia News Service