Dubai Courts has announced that its first smart application, comprising a collection of 110 services, is now available directly to its individual and corporate customers involved in judicial cases.

The move will result in a significant rise in the use of legal and judicial smart services in line with the vision and directives of Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, to increase the usage of smart services to 80 per cent by 2018 and reduce the number of walking-in customers, a statement said.

Tarish Eid Al Mansouri, director general, Dubai Courts, said that the customers are able now to submit the applications directly through the ‘Smart App’ which offers a wide range of advantages, including electronic case filing, accessibility to e-Notary services and archived documents, and provisions and legal cases tracking.

“Dubai Courts’ ‘Smart App,’ which was awarded the ‘Smart Government Shield’ for the UAE’s Best Smart App, has received an overwhelming response in the last few months from all concerned parties, such as external customers, internal auditors, secretaries, execution officials and judges,” Al Mansouri said.

“It has had great positive impacts on increasing customers’ satisfaction, happiness and well-being; strengthening smart transformation; and driving Dubai Courts’ leadership and excellence within the judicial and legal systems.

“Dubai Government’s efforts have yielded positive and tangible results in various areas of importance, especially in terms of cultivating the culture of ‘smart’ transformation and promoting customers’ confidence in ‘smart’ government services.

“We, therefore, are determined to continue our endeavours to offer out targeted 210 smart services by the end of this year, in line with the wise vision of H.H. Sheikh Mohammed bin Rashid Al Maktoum to make public services more streamlined, faster and simpler, making customers happier than they were in the past years,” he added.

 “The rapid increase in Dubai Courts’ customers’ confidence pushes us further to focus on enhancing quality, efficiency and reliability of our legal and judicial services. This will ensure more convenience and faster completion time in facilitating transactions, while saving efforts to utilize the best services across various areas in the emirate.

"We are fully committed to adopt the latest advanced technologies and embrace the culture of creativity and innovation which is considered as a main pillar to provide ‘smart,’ connected services. Moreover, it supports the goals of ‘Dubai Plan 2021,’ which aims to build a government that is ‘proactive and creative in fulfilling the needs of individuals and society as a whole’,” Al Mansouri concluded.

Dubai Courts’ ‘Smart App’ is the world's first-of-its-kind judicial-based smart services app. It is a proactive step in providing various bundles of highly interactive legal and judicial services. – TradeArabia News Service