Gartner, a leading IT research company, has positioned Ericsson as a Leader in the Gartner Magic Quadrants for Operations Support Systems (OSS) and Integrated Revenue and Customer Management (IRCM) for CSPs for the fifth and third consecutive years, respectively.

Gartner evaluated Ericsson based on its completeness of vision and ability to execute. In addition, Ericsson achieved the furthest position for its completeness of vision in the OSS Magic Quadrant.

“We believe that Ericsson's comprehensive, end-to-end, pre-integrated, modular OSS software have played a key role in driving the company's leadership status as a preferred partner to telecom operators around the world. Ericsson's software and services help manage complexity and reduce total cost of ownership,” Gartner said in a statement.

The company’s operational competencies and solutions handle and manage CSP customers, services, networks and IS-IT to provide excellent user experiences, business innovation and efficiency.

Ericsson's IRCM solution suite includes convergent charging, business support, and control systems and product catalog for a streamlined approach across all customers and services. The product portfolio includes Ericsson Charging and Billing in One (CBiO), Ericsson Revenue Manager, Ericsson BSCS iX, Digital BSS and Ericsson Charging System.

Revenue Manager, the latest addition to the product portfolio, is a cloud-ready convergent charging and billing system that enables digital business transformation and addresses the unique needs of digital services and business models in the Networked Society.

Ida La Spisa, Ericsson’s head of Portfolio Strategy and Solutions, said: "We believe that the Gartner Magic Quadrant reports validate our strategic focus on the convergence of network and IT, and key industry challenges, such as IoT, Cloud and E2E Management & Orchestration for hybrid networks. With Ericsson’s approach, customers succeed through our Digital BSS, orchestration capabilities and our unwavering commitment to digitalization and 5G."

The OSS Magic Quadrant recognizes vendors that sell end-to-end operations support systems (OSSs) to communications service providers (CSPs) in the global marketplace. The OSS becomes a critical incubator that enables CSPs to shift from traditional to digital service provider. – TradeArabia News Service