India-based Astecs, a leader in end-to-end unified communication, is expanding operations in West Asia and will offer its Asterisk based open source telephony products in Middle East countries.

“This initiative is aimed at strengthening the company's presence in markets that are growing rapidly by providing product sales and Asterisk support and solutions to an expanding base of customers and partners,” said Levis Wilson, COO, Astecs.

Astecs products are feature rich, extremely versatile, flexible, customizable and scalable, would be primarily available in the Middle East region through a wide range of channel partners and value added retailers (VARs), a company statement said.

Astecs product range caters to the small and medium call centre operations to Enterprise wide applications.

Astecs IP-PBX offers a wireless infrastructure, has GSM integration capabilities and offers features like: IVR, ACD, voice logger, multiparty conference, voice mail and inbuilt video conferencing system, the statement said.

Astecs solutions are tailored for enterprises across all categories and these can be easily scaled up. The verticals includes: IT & ITES, large enterprises, BFSI, hospitality, railways, airlines, logistics, retail and manufacturing apart from small and mid size companies.

“Astecs product portfolio in the Middle East region will be available through Channel partners and resellers and we are very keen to partner with VARs and looking forward to appoint a series of partners at key locations in the region", said Binish VJ, international business manager – Middle East Operations, Astecs.

"Astecs is committed to its partners and therefore has created an ecosystem to help them engage along with their core competencies right from demand generation to post sales support.

Astecs reseller programme offers partners training and education that is needed to transform their customer's environments into converged Infrastructure", he added. – TradeArabia News Service