TNT Express, one of the world’s leading express delivery companies, has launched myTNT web tool service in Lebanon aimed at helping improve customer online experience.

The myTNT service is a web-based shipping management tool designed for registered TNT Express customers.

It is a secure area within TNT webpage which offers to its express customers the opportunity to manage and track their shipments in one click.

Roger Haddad, country general manager for TNT Express in Lebanon, said, "The new portal will empower the fast moving business environment where time is critical for our business partners and their online bookings on any device (laptop or mobile) will boost their supply chain management 24/7."

Within myTNT environment, the web service provides the registered customers a tool to prepare a shipment with links to the customer’s own address book and shipping templates.

This includes cost and delivery estimates, track and trace through the consignment number or their respective account number. myTNT will automatically pass the shipping data to the depot eliminating the need for scanning the parcels on arrival.

In Lebanon, TNT Express is represented by The Netholding, a well-established company specialised in the express and freight business.

Tim Frank, general manager for TNT Associates in the Middle East and Indian sub-continent, said, “It is a safe and a secured setting. The minute our customers log in, all transactions are encrypted and protected by the industry standard Secure Sockets Layer (SSL) protocol."

"With a few clicks, customers can track their consignments, know the cost, check the transit time, benefit from the automated documentation system and most important save time," he added.-TradeArabia News Service