The Dubai Airport Freezone (DAFZ) was recognised as a strategic partner of Dubai Customs at an awards ceremony held recently in Dubai.

“Dubai Customs has a large service centre at the Freezone to serve the multinational companies operating at the Freezone,” said Ibrahim Ahli, director of marketing of DAFZ.

“We have been partner for the last decade with the Customs department rendering excellent services to our international clients, we shall continue to support them and facilitate their tasks to enable us to give the best of services Dubai is known for,” he added.

Ahmed Butti Ahmed, the director general of Dubai Customs, said that the department is keen to create direct links with its various customers in several ways, including the advisory board that compromises leading traders and heads of business groups.

The council holds its meetings four times a year with the aim of developing the customs services.

Opening the annual meeting of the customers, organized by the department at Atlantis Hotel, The Palm Ahmed Butti Ahmed said Dubai Customs considers customers strategic business partners.

The department is very successful locally, regionally and internationally, and is facilitating trade and accelerating procedures. This could not have been achieved without this strategic partnership, and customer’s support for the initiatives launched for them.

Ahmed revealed the results of customers’ satisfaction of Dubai Customs in 2009, with 80.9 per cent increase compared to 77.2 per cent in 2008, according to the clients’ recent survey.

During the meeting, Dubai Customs honoured a group of customers based on criteria of the size of transactions, excellence and compliance with laws and regulations. – TradeArabia News Service