Dubai Trade, the online service provider and trade facilitator of Dubai World, has won praise for its contributions to Dubai’s economic growth through its integrated portal, which serves thousands of importers, exporters and distributors.

The premier trade facilitator’s services and its constant search for enhanced performance were discussed at a senior level meeting between the two entities presided by Mahmood Al Bastaki, director of Dubai Trade, and Raju Valliath Varghese, import & planning manager of Al Yousuf, held at the group’s Deira office on Monday, April 27.

Al Yousuf is a Dubai-based group with diversified operations across the Gulf region.

The meeting, part of Dubai Trade’s ongoing one-to-one customer contact programme, dealt with the various transaction options provided by the service provider’s portal www.dubaitrade.ae and Al Yousuf’s experience in using them.

Dubai Trade’s aim is to seek the client’s feedback, assess the level of performance and enhance the services as required.

Representatives of Al Yousuf  responded positively to the portal’s services, which enable the user to conduct business online, with leading Dubai World entities including DP World, the Jebel Ali Free Zone and Dubai Multi Commodities Center, as well as Dubai Customs, and make direct, secured online transactions through a single access.

Mahmood Al Bastaki, director of Dubai Trade, said: "Dubai Trade offers the trade community a single window facility to interact with all the key supply chain and logistics service providers in addition to the traders themselves."

"We are happy to receive feedbacks from companies such as Al Yousuf that our portal is helping them save precious workforce time and cut costs through real-time transactions. The smooth flow of trade contributes directly to the growth of Dubai’s economy."

Varghese said: “As regular users of Dubai Trade portal we are highly impressed by its efficiency, and we are pleased to note the positive changes that the Dubai Trade portal has brought to the trade sector through its user-friendly electronic transaction system. This service has indeed saved us considerable time and money.”

By covering the end-to end supply chain, Dubai Trade brings together into a single community a vast majority of companies that interact with these establishments.

The portal has become highly popular in Dubai’s trading community, necessitating constant watch on its efficiency and regular fine-tuning based on the feedback from customers.

Established in 1952, Al Yousuf is a multi-million dirham conglomerate with operations ranging from motor vehicles, electronics & home appliances, auto rental, real estate, telecom and computer systems.

Its manufacturing base includes a wide range of fiberglass boats, as well as bitumen-based membranes for use in construction.

The group runs a network of offices and showrooms across the UAE, the Gulf and the region, with its markets reaching beyond the Middle East, into the Indian Sub-Continent, Asia, Europe and the US.-TradeArabia News Service