Abu Dhabi Commercial Bank (ADCB) is offering customers instant paperless pre-approved personal loans, available online from anywhere in the world and at any time of day or night, said a top official.

ADCB’s pre-approved customers can log on to their accounts online, complete a three-click application process, following which the funds of their personal loan will instantly be credited to their accounts, explained Abdul Shakeel Abdul Hameed, head of Retail Banking at ADCB.

“Applying for a personal loan, most of the time, is an immediate need of funds – usually for personal emergencies or urgent medical treatment. To attend to such instant needs, we have developed this innovative and cutting-edge service. It takes the pain away, and enables our existing customers to receive funds in a hassle free self-service manner,” he said.

“Maintaining customer service excellence and efficiency has always been at the heart of ADCB’s objectives. Our secure and award-winning Internet Banking platform now lets customers go beyond the traditional online transactions. Instant credit of funds is now literally few clicks away,” he added.

All pre-approved customers receive an official notification every month informing them about their eligibility to benefit from the instant loan facility. Loan eligibility depends on the customer’s profile and credit behaviour history, a statement said. – TradeArabia News Service