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Interactive Intelligence to focus on new areasInteractive Intelligence’s focus in Saudi Arabia will be contact centre solutions, unified communications and business process automation as it proceeds to build its business in the kingdom, the company’s Saudi territory manager Safw More… |
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Inin, Awal IT sign partnership for SaudiInteractive Intelligence Group (Inin), a global IT solutions provider, has signed a partnership agreement with Awal IT Services, a subsidiary of Saudi Telecom Company (STC), which makes Awal an ‘Elite’ partner for Saudi Arabia. More… |
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Inin to launch content management solutionInteractive Intelligence Group (Inin), a global software company, is launching a new content management solution that captures, indexes, stores, searches, accesses and manages business-critical content. “We designed Interact More… |
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Interactive Intelligence named 'leaders' in reportInteractive Intelligence Group, a global provider of unified IP business communications software and services, has been positioned by Gartner in the ‘leaders’ quadrant of its 2013 Magic Quadrant for Contact Center Infrastructure repo More… |
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Mobile access ‘will change call centre services’Expansion of the mobile devices market in the Middle East and the availability of contextual information about a customer via mobile applications will change how call centres serve customers in the region, said a report. Availabil More… |
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Inin, RKe sign strategic partnership for SaudiInteractive Intelligence (Inin), a leader in unified IP business communications, has entered into an agreement with Saudi-based ICT firm RKe Technology to promote and distribute Inin's range of business solutions in the kingdom. More… |
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Interactive Intelligence buys African reseller assetsInteractive Intelligence Group, a global provider of unified IP business communications solutions, has inked a deal to purchase select contact center assets of its South African-based reseller Atio Corporation. Headquartered in Indianapoli More… |
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Inin offers cloud solution to contact centersInteractive Intelligence (Inin), a global provider of unified IP business communications solutions, has launched its cloud-based solution to contact centers in Saudi Arabia. The solution will enable lower operational expenses, higher degre More… |
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Inin to host contact center Web eventInteractive Intelligence (Inin), a global provider of unified IP business communications solutions, will host a Web event on January 27 focusing on the latest contact center technology trends. The free Web event titled, “2011: What Every C More… |
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Interactive Intelligence signs up Tacme as partnerInteractive Intelligence, a provider of unified IP business communications solutions, has signed a reseller agreement with Technical Art Concepts (TACME), a leading end-to-end IT solutions provider, for the GCC and Mediterranean regions. More… |
