Travel, Tourism & Hospitality

Innovate Solution launches ZATCA Phase 2 e-invoicing in travoBooks

RAS AL KHAIMAH
Innovate Solution launches ZATCA Phase 2 e-invoicing in travoBooks

Travel technology provider Innovate Solution has introduced Saudi Arabia's Zakat, Tax and Customs Authority (ZATCA) Phase 2 e-invoicing compliance in travoBooks, its accounting software designed specifically for travel agencies.

The new capability enables travel agencies and Umrah operators selling in Saudi Arabia to generate compliant electronic invoices directly through the platform, helping businesses meet the authority's integration requirements without relying on separate invoicing systems.

ZATCA's Phase 2 e-invoicing rollout requires businesses to connect their invoicing systems directly to the authority, creating additional technical requirements for travel companies handling high volumes of flight, hotel and package bookings.

Unlike general accounting software, travoBooks is designed around the financial requirements of travel businesses, including commissions, supplier payables, agent receivables, refunds and ticket reissues.

The platform is part of Innovate Solution's wider technology portfolio, which includes booking platforms InnoTravelTech, ReservationHub and UmrahCore. The latter supports group bookings for Umrah and Hajj operators, allowing pilgrimage businesses to manage bookings and accounting through the company's solutions.

"E-invoicing should not slow a travel agency down. By building ZATCA Phase 2 into travoBooks, agencies selling in Saudi Arabia can stay compliant inside the accounting system they already use for their travel business," said MD Abdus Samad, Co-Founder and CEO of Innovate Solution.

Founded in Bangladesh in 2013, Innovate Solution established its UAE operation in Ras Al Khaimah in 2025 and began global operations from Singapore in 2026.

The company employs more than 120 people and develops 12 travel technology products, serving more than 6,200 travel agent and sub-agent accounts. Its industry partnerships include Amadeus, Travelport, Verteil, Hotelbeds, RateHawk and regional airlines Air Arabia, flydubai and flynas.

Innovate Solution also provides implementation and round-the-clock managed support for its platforms, with a stated response time of three minutes. -TradeArabia News Service