DTEK.ai, a UAE provider of AI and machine learning solutions for enterprises, and Adnoc Distribution have signed a strategic agreement to deploy SWIFT, an AI-powered self-checkout solution, across Oasis by Adnoc convenience stores in the UAE.
Announced at Make it
in the Emirates, the initiative aims to transform retail checkout experiences
using computer vision and machine learning to enable grab-and-go shopping.
SWIFT reduces average
checkout times by more than 60%, allowing customers to complete purchases in
under 30 seconds through instant product recognition, payment, and exit.
The rollout supports Adnoc Distribution’s
broader AI-driven transformation strategy focused on improving performance,
precision, and productivity, while enhancing customer satisfaction, which
currently stands at 97%.
The deployment will
begin at 50 locations in Q2 2026, with plans for wider expansion across the
company’s retail network.
Following a successful
pilot that improved checkout speed and customer flow during peak hours, the
partnership marks a significant step in scaling AI-enabled retail innovation
across the UAE.
Sanad Yaghi, CEO of DTEK.ai, said: “We saw
a clear opportunity in the market where checkout technologies had not evolved
to match the pace of today’s shoppers. By combining speed, accuracy, and
seamless design, SWIFT enables retailers like adnoc Distribution, the UAE’s
number one mobility and convenience retailer, to deliver faster, smarter, and
more human-centric shopping experiences, elevating the customer experience
across Oasis by Adnoc, an iconic homegrown retail destination rooted in the
UAE.”
Bader Al Lamki, CEO, Adnoc Distribution, said: "Our collaboration with DTEK.ai marks a key moment as we accelerate our transformation into an AI-native mobility and convenience leader. By deploying UAE-made and customer-centric technologies like SWIFT, we are supporting the UAE’s national economy through local manufacturing and in-country value, while delivering seamless convenience and efficiencies that drive long-term profitability. As an organisation that is AI-first by design and AI-native at scale, we are focused on driving performance, precision, and productivity across our operations. As we continue to evolve our Oasis by Adnoc stores into next-generation, digitally enabled retail destinations, AI is playing a foundational role in shaping a future-ready network built around smarter experiences and operational excellence.” -OGN/TradeArabia News Service