UAE-based wasl properties has announced the opening of its new customer service centres in Jumeirah and in Deira areas of Dubai.

The new facilities complement wasl’s existing customer service centres situated in Jumeirah and Deira, offering the full scope of services while focusing on sales and new leases to support the developments that wasl will be launching in these areas in the forthcoming months, said a statement from the company.

Wasl owns and manages several residential compounds both in Jumeirah and Deira and these new customer service centres will cater to both the current tenants in the areas and the upcoming influx of new tenants anticipated for its real estate developments in the pipeline.
 
The first facility is located in wasl vita, the organisation’s most recent mixed-use project in Jumeirah, while the second is located in wasl district Souq in Deira.

The wasl vita is a mixed residential and commercial complex comprising 25 one-bedroom, 33 two-bedroom and six three-bedroom apartments, with a total retail space of 76,475 sq ft.

Each of its living spaces is characterised by materials, motifs and patterns designed to provide a contemporary feel that enhances modern living. The development’s porcelain tiling and accent mosaic walls evoke a California-style villa environment, with the development’s additional features including a landscaped exterior, health club with swimming pool and 24 hour security, said a statement from wasl.

"Wasl properties is committed to maximising convenience and time-saving for our valued customers and tenants. By opening two more centres, we aim to provide the highest degree of flexibility for the tenants, particularly those who are residents in Jumeirah and Deira," remarked Maha Ahli, senior manager (Tenant Management and Support), wasl properties.

"It forms part of an expansion in our provision of services for customers, which also includes employing new technology, such as e-services and mobile apps. This portfolio of enhanced services enables customers to get the best of both worlds," she stated.

They can comfortably conduct transactions online or via their mobile devices, or they can meet with a wasl representative face-to-face, with the choice of options ensuring prompt and hassle-free service,” she added.  

At wasl vita, the customer service centre is part of the retail plaza of the project that has popular French hypermarket brand Carrefour as an anchor tenant.

The wasl district Souq features 201 shops spanning a total surface area of 58,000 sq ft. The overall wasl district project houses residential apartments, office buildings, serviced apartments and a hotel, all styled in traditional architecture to celebrate the culture and roots of the city and will be completed in 2016.

The wasl properties have several customer service centres across the city, namely in Jumeirah, Deira, Ras Al Khor, Al Muhaisna and Al Karama. The wasl headquarters building located in Al Mankhool area also acts as a customer service centre catering to patrons in Al Mankhool and neighbouring areas.-TradeArabia News Service