Travel Technology & Solutions (TTS), a global leader in innovative travel technology, has launched the Refund Tracker that automates the process of identifying potential refunds from unused travel tickets, significantly boosting agencies' financial recovery and streamlining workflows.

A powerful new feature within its solution TTS WebAgent, Refund Tracker continuously monitors all issued tickets, automatically alerting agents to any unused segments. 

This approach ensures that no potential refund opportunity goes unnoticed, maximising revenue recovery for agencies.

For TTS WebAgent users, Refund Tracker is available at no extra cost, providing exceptional value and powerful capabilities without additional fees.

“We’re thrilled with the results Refund Tracker has delivered for our pilot travel agencies,” said João Santos, CEO of TTS.  

“We've significantly increased profitability by allowing agents to recapture lost revenue with minimal effort. We're excited to bring these benefits to even more travel agencies.”

Key Benefits of Refund Tracker

• Automated Monitoring and Notifications: Refund Tracker eliminates time-consuming manual tasks, by automatically identifying unused ticket segments and sending timely alerts, ensuring no refund opportunity goes unnoticed.

• Increased Financial Recovery: A significant portion of tickets go partially unused. Refund Tracker helps capture this lost revenue by notifying agencies of eligible refunds.

• Productivity Boost: By automating unused segment identification and notifications, Refund Tracker frees travel agents from time-consuming manual tasks, empowering them to dedicate more time to serving their clients and growing their business.

• Flexibility in Refund Management: Travel agents can choose when to request refunds, whether immediately or to set reminders for later dates.  In the future, this tool will integrate with the TTS ecosystem, enabling automated refunds and leveraging the capabilities of Travelport. – TradeArabia News Service