Mandarin Oriental Hotel Group attained the highest rankings for many of its hotels, restaurants and spas in the 60th annual Forbes Travel Guide five and four-star awards.

A record 23 hotels have been recognised, with two new additions in the five-star category this year: Mandarin Oriental, Marrakech and Mandarin Oriental, Munich.

Of particular note, the group’s flagship property Mandarin Oriental, Hong Kong, once again achieved six five-star ratings across all three categories for the hotel, spa and four of its restaurants, the Michelin-starred Pierre, Man Wah, Mandarin Grill + Bar and the Krug Room. This iconic property is the only city hotel in the world to receive this honour.

The group’s second Hong Kong property, The Landmark Mandarin Oriental was again awarded five-stars across the three categories for its hotel, spa and two Michelin-starred restaurant Amber. Along with Mandarin Oriental, Las Vegas and Mandarin Oriental, Macau, this prestigious honour was only accomplished by a handful of hotels worldwide.

Thirteen of the Group’s hotels achieved five-star distinction in both the hotel and spa categories; Mandarin Oriental, Bangkok, Mandarin Oriental, Guangzhou, Mandarin Oriental, Boston, Mandarin Oriental, Hong Kong, The Landmark Mandarin Oriental, Hong Kong, Mandarin Oriental, Las Vegas, Mandarin Oriental, Macau, Mandarin Oriental, Miami, Mandarin Oriental, New York, Mandarin Oriental, Singapore, Mandarin Oriental Pudong, Shanghai, Mandarin Oriental, Taipei and Mandarin Oriental, Tokyo. In addition, Mandarin Oriental, Barcelona, Mandarin Oriental, Milan and Mandarin Oriental, Paris achieved the Five Star distinction for the hotel and Four Stars for their spa.

Mandarin Oriental, Prague and Mandarin Oriental, Washington DC achieved four-star status for both the hotel and spa. Mandarin Oriental, Atlanta, Mandarin Oriental, Geneva, Mandarin Oriental Hyde Park, London, Mandarin Oriental, Prague and Mandarin Oriental, Washington DC achieved four-star hotel status.
 
In addition, out of 60 Forbes five-star spas, 14 are spas at Mandarin Oriental, more than any other hotel group. The list includes the spas at Mandarin Oriental located in Boston, Las Vegas, Miami and New York together with London, Bangkok, Guangzhou, both hotels in Hong Kong, Macau, Shanghai, Singapore, Taipei and Tokyo. There were two new additions to the Forbes four-star spa category, for Mandarin Oriental hotels in Marrakech and Prague.

In continued recognition of the group’s commitment to dining excellence, Twist by Pierre Gagnaire at Mandarin Oriental, Las Vegas; Pierre, The Krug Room, Man Wah and Mandarin Grill at Mandarin Oriental, Hong Kong, Amber at The Landmark Mandarin Oriental and Vida Rica at Mandarin Oriental, Macau achieved the five-star award. Ebony at Mandarin Oriental, Guangzhou, Yong Yi Ting at Mandarin Oriental Pudong, Shanghai and Asiate at Mandarin Oriental, New York were awarded a four-star mark of excellence.

“The Forbes five- and four-star awards are some of the most important in the hotel industry. We are delighted that our commitment to excellence has been recognized with this level of hospitality distinction at so many of our properties” said Christoph Mares, chief operating officer at Mandarin Oriental Hotel Group.

To achieve Forbes Travel Guide four- and five-star status, properties must meet or exceed the bar-setting service standards, which are determined through an unannounced, undercover service evaluation conducted by Forbes Travel Guide’s expert inspectors. In 2018, 199 hotels achieved Forbes Five Star Award status, 64 restaurants and 60 spas have achieved the Forbes five-star award. - TradeArabia News Service