Dan Benzaquen has been appointed general manager of the five-star Mövenpick Tala Bay, an upscale family-friendly resort located on the shores of the Red Sea in Jordan.

A seasoned hotelier with more than 13 years of industry experience, Benzaquen brings his enthusiasm for re-defining the guest experience to his new role.

“Hospitality is my passion,” said Benzaquen “and having worked my way through the industry ranks from a young age, I have developed a good grasp of what sets a good hotel apart from the rest – a unique guest experience and great customer service.

“I always put myself in our guests’ shoes, asking myself the question, ‘Will this make them happy?’ It’s important to think like a guest when it comes to introducing new activities and services.”     

“Families come to Mövenpick Tala Bay to bond and spend time together. My job as general manager, therefore, is to inspire the team to deliver our service philosophy of Natural Enjoyment, ensuring guests share new experiences and create happy memories that last a lifetime.”

Benzaquen’s first job was as guest services manager at Sheraton Dongguan Hotel, China, and from there he climbed the career ladder in roles with a number of leading brands in countries including the UAE, Thailand and Vietnam.

The French national has worked for Six Senses Hotels Resorts & Spas and the Accor Group’s Pullman brand in Asia, and also enjoyed stints with Mövenpick Hotels & Resorts in the UAE, as Front Office Manager at Mövenpick Hotel & Apartments Bur Dubai and as Hotel Operations Manager at Mövenpick Hotel Deira.

Before joining Mövenpick Tala Bay, Benzaquen was executive assistant manager at Mövenpick Resort & Spa Dead Sea.

“Dan Benzaquen is a general manager who understands the true meaning of inspired leadership, showing true passion for delivering the warm customer service for which Mövenpick is renowned,” said Michael Nugent, regional director of Mövenpick Hotels & Resorts in Jordan.

Benzaquen holds a Bachelor’s Degree in Business Administration and Hospitality Management from the esteemed Glion Institute of Higher Education in Switzerland. - TradeArabia News Service