Hyatt Regency Dubai, an iconic luxury five star hotel, has taken the lead in creating a ‘“No Back Of The House” environment for its staff.

An extensive remodeling project was initiated and implemented over an 18 month period to create a workplace for colleagues at the hotel that is modern, fun and creative. The team at Hyatt Regency Dubai believed that this exercise served two purposes – helped to take care of team members, which in return created a positive work atmosphere thereby boosting productivity and improving NPS growth (an indicator of our guest satisfaction and happiness).

A new experience was created in each department of the hotel. This experience was created by brainstorming and encouraging each department to come-up with innovative ideas to design their own work space. The Engineering team of the hotel then implemented the design.

The following areas of the hotel are now remodeled:

The Avenue: The Avenue is a place for colleagues to relax, have their meals and connect with family and friends through free wi-fi. An energised experience is created through the interiors of the restaurant which draws architectural inspiration and influences from the streets and outdoor markets of Europe. A large, open show kitchen with glass panels has chefs making fresh oven baked pizza, delicious grills and tasty shawarma. A buffet showcase counter displays a spread of international delicacies. A rare, intimate and unforgettable experience for employees, who are thrilled to welcome guests from around the world to this very special location.

Employee Living Room: A chic and cosy living room area was created for the team members. An eclectic mix of 18th century European décor with a dash of new age technology, this living room has been designed as a place for colleagues to relax and energise themselves.

Marketing and Revenue Office: The marketing and revenue team got themselves a new “Google Office” inspired design complete with basket-ball net, a chess board, a dart board, colourful bean bags, walls with warm tones and king-size pictures.  

Human Resources Office and Training Room: Human Resources team have a large, open office space with bright colours, glass paneled walls and neat work stations. An exclusive training room was created for the team members. This training room has natural light, Gulf views, a “memory wall” with pictures of colleagues who worked in the hotel over the years displayed, a large aquarium with colourful fishes, a coffee room to take a training break with bar stools and high table, TV and coffee machine and tea counter.

Engineering Office: A new “Engineering Office” has been created. A clean, Zen-like approach meets the eye when you step into the Engineering office. Neatly arranged work-stations, a large open table for discussing various projects and large glass panels now reveal the ever-hidden equipment, tools and the ‘team-at-work’.

Stewarding Office: A spacious office was created for our Stewarding Team. A display showroom has been created within the office to showcase crockery, cutlery and other items. A large table with spotlights has been added to allow guests to choose the items that they prefer to use for their event. The glass paneled wall of the office reveal the behind-the-scene operations.
 
Food and Beverage, executive chef’s Office: Food and Beverage and the associates from the kitchen team along with the executive chef, now share one large, sleek, glass paneled office which leads to an outdoor patio. A pantry with coffee machine, large food pictures and neat work stations, with natural light flowing in, defines this new office space.

Sales and Events Office: Sales & Events office was restructured to create a large, free flowing space apt for a young, motivated team to find a comfortable area with large desk areas, glass paneled walls and a pantry.

Finance and Purchasing Office: Number crunching and negotiating with suppliers is now done in a fresh, new office space created for our Finance and Purchasing team members. With bright toned walls, neat filing cabinets and comfortable work stations and large Dubai heritage pictures and a self-sufficient pantry, this area has renewed atmosphere.

The Galleria Administration Office: The Galleria Administration Office was relocated to a new area within the hotel, complete with glass paneled windows, Dubai heritage pictures, a mirror fresco, spacious work stations and mute toned walls. - TradeArabia News Service