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Travelport launches online chat facility

Dubai, February 18, 2010

Travelport, a leading provider of global distribution systems (GDS), has launched a web-based chat facility tailored specifically to the travel trade, connecting travel agents in the Middle East.

Travelport TravelChat, offered in partnership with web hosting provider TravelChat, gives travel agents the ability to communicate in real-time instantly and securely with their counterparts, exchanging information and sharing best practices with a network of trade professionals in an accessible and user-friendly way.

Middle East travel agents using the free service are not only leveraging the portal to exchange knowledge and ideas, but to boost efficiency and streamline their workflow.

The instant messaging function also enables them to collaborate with several subscribers at a time, with the ability to hold several conversations simultaneously.

“With TravelChat, Travelport has fostered a dynamic online community where Galileo and Worldspan-connected travel agents can communicate easily with one another and harness the collective knowledge of their network of peers,” said Rabih Saab, vice-president, Travelport GDS, Middle East.

“A growing number of travel agents in the Middle East are using this interactive tool and we are delighted that the portal is encouraging the flow of information and facilitating collaboration amongst agents in the region,” Saab added.

Accessible through a secure website, Travelport TravelChat provides users with a platform that is easy to use and participate in. Travel agents can simply log onto the site from any computer that is linked to the web. Once signed-up to the service, members can create a profile and invite others to join. – TradeArabia News Service




Tags: Dubai | Galileo | Travelport | Worldspan | Travel agents | TravelChat | Online chat |

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