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Wavetec inks strategic tie-up with Finnish firm

DUBAI, August 27, 2015

Dubai-based Wavetec, a global leader in customer experience solutions, has partnered with Muodot, a Finnish company specializing in product, industrial and service area design.

The partnership will provide both companies with an opportunity to share knowledge, resources and optimally designed service areas, to enhance user experience and visibility of products and services.

“We are proud to partner with Muodot,” said Tobias Bessone, deputy CEO Wavetec. “We believe this partnership is a perfect fit for customers that need to establish responsive and highly designed service areas.”

“Our expertise in making service areas more informed and organized, coupled with MUODOT domain knowledge in designing service areas with the eyes of an Industrial Designer will enhance our business reach and increase our existing product and service portfolio to maximize customer experience,” he added.

As part of this partnership, Muodot will develop innovative product and service area designs that will incorporate Wavetec’s expertise in organizing waiting and service areas.

Wavetec’s queuing systems are already installed in a number of retail environments such as banks, airports, hospitals, telecoms, retail and government institutions. These technologies coupled with Muodot’s understanding of industrial and service area design will allow customers to engage with the products while learning about the different features and benefits that will best enhance their in-store experience.

“The partnership with Wavetec is extremely valuable as it maximizes our global reach,” said Alpo Keinänen, CEO Muodot. “This partnership will open new doors for Wavetec and Muodot as extensive knowledge and expertise will be shared from both sides.”

Muodot has been creating concepts, products and designs for global brands such as Nokia, LEGO, Transtech, Tiimari and many others. “This partnership agreement with Muodot will support the growing demand for our product range”, Tobias added. – TradeArabia News Service




Tags: retail | customer service | Wavetec |

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