Dubai Electricity and Water Authority (Dewa) has received a certificate of commitment towards ISO standard ISO 27037:2012, which provides guidelines for dealing with digital evidence.

The certificate also includes guidelines to assist with the identification, collection, and preservation of information. Dewa was granted the certificate following a series of evaluative audit and control operations.

Dewa received the ISO certification based on criteria that includes procedures to ensure the safety and reliability of digital evidence by searching, identifying, and documenting the information, and preventing it from being lost.

The criteria also include the acquisition of information, making copies, and documenting, to maintain and ensure the accuracy of the information to be used at a later stage. This data will also be utilised in the exchange of digital information between Dewa and its stakeholders, to achieve complete integration of data-verification operations.

“We continuously adopt the best international standards, and keep up with the latest developments in information security. This supports our vision to become a sustainable innovative world-class utility. Dewa works to enhance its services by implementing the latest technologies, and adopting the best solutions, to provide integrated services capable of meeting the requirements of everyday life,” said Saeed Mohammed Al Tayer, MD & CEO of Dewa.

“We take priority in maintaining electricity and water services for the Emirate, according to the highest international standards. We analyse all potential risks that may affect our strategy, operations, or the services we provide to our customers. We make sure to take all preventative measures, and develop alternative strategies, to enhance our work process and global competitiveness, across all aspects of our work,” concluded Al Tayer.

“This certificate reflects our commitment to operate according to the best international standards in information security. It also reflects our commitment to adopting effective techniques for managing digital information across all operations, to provide trusted and reliable services,” said Marwan bin Haider, executive vice president of Innovation and the Future at Dewa.

“We work to become a pioneering government organisation by adopting strategic plans to enhance the performance of our services, and overcome potential obstacles and risks. This achievement is a major step forward for Dewa’s information security,” added bin Haider. – TradeArabia News Service