Motorcity, the sole distributor of Hino trucks in Bahrain, was named Distributor Champion in the 2018 Hino Regional 3S Skills Contest held at Hino Motors’ Middle East office and training centre in Sharjah, UAE.

The annual competition showcases the proficiency of sales, service and parts experts in the Hino distributors network in the Middle East region. Finalists in the Sales & Parts categories demonstrated their expertise through a series of role play scenarios, while the service technicians were tested on their diagnostic, analytical and technical skills in a series of hypothetical exercises.

The theoretical phase of the challenge covered sales, product knowledge and a compilation of the skills training conducted by Hino Motors Middle East FZE. Based on the knowledge, understanding and education they attained, they were able to compete and showcase their expertise.

Y Koyama, managing director-Hino Motors Middle East FZE, said: “The contest aims at recognising the abilities of all our finalists in 3S categories and to encourage continuous improvement in all our 3S (Service, Sales & Spare Parts) activities which is key to exceptional customer service. This is part of our commitment to achieve “Hino Total Support”. We applaud Motorcity for their diligence and determination to maintain Hino as the trusted global brand among all our customers”.

Representing Motorcity at the competition, Bagavathy Nagarajan (Hino sr. sales executive) was crowned Sales Champion, while Jibin James (sr. technician) was awarded the Service Championship.

Motorcity assistant general manager G Arun Kumaar said: “Winning the prestigious Championship at the Hino Regional 3S Skills Contest is pure demonstration of Motorcity’s continuous commitment and practice of Total Support solution to Hino customers.”

As part of Toyota Motors Corporation-Japan, Hino Motors has grown in stature as the leading commercial vehicles manufacturer for over four decades. – TradeArabia News Service