Deloitte, a leading provider of tax, consulting, and financial advisory services, launched an online platform to analyse government services at the Government Summit that concluded yesterday (February 11) in Dubai, UAE.

The Deloitte Gov2020 initiative includes a rich online resource of analysis, video and creative visualizations about the future of government, drawn from hundreds of interviews with leading experts from around the world.

The online platform features 39 drivers that will influence the way government operates and serves its citizens, 194 trends that represent the shifts that are likely or at least possible by 2020, as well as videos depicting major new developments - from the future of government work to the impact of 3D printing. It also includes infographics illustrating new capabilities like digital age transportation and a sensor- enabled world.

Deloitte’s Gov2020 strategic planning workshop was designed to engage participants in a series of interactive activities that encouraged them to think strategically about the future trends for government, to consider how this impacts the current trajectory and their organization, and to reflect on how these trends should shape approaches to technology, service delivery and workforce transformation within government.

“The purpose of the Gov2020 initiative is to support leaders from all sectors in making sense of the rapidly changing demographic, societal, economic, and technological trends shaping our future,” said Abdelhamid Suboh, consulting partner and public sector leader for Deloitte in the Middle East.

“Effectively responding to the drivers of change and shifting needs of citizens will challenge virtually every process, system and structure of government and taking a proactive approach is therefore imperative, especially in a region such as the Middle East where measurable benefits for society can help underpin and reinforce stability.”

During the Government Summit 2015, Paul McMillan, Deloitte Global’s public sector leader, led a workshop on future trends for governments.

A second workshop entitled “A 360 Degree View of What Makes an Exponential Impact” was also led by Larry Keeley, President and co-founder of Doblin Inc, a unit of Deloitte Consulting. During the session, Keeley presented a comprehensive framework on where to innovate in order to have a big impact or breakthrough and discussed how it can be implemented in governments to deliver better services.

During the Summit, Deloitte also launched its report Gov2020: A Journey into the Future of Government. The report identifies the drivers that will influence governments differently, and the seven major trends that have the potential to reshape government - in many cases from the outside - and transform the public sector.

The report concludes that in 2020, the most agile governments will openly embrace the new possibilities of technology and civic engagement as they reposition to affect better outcomes, but even less agile governments will eventually be forced to change from outside drivers.

“Looking ahead we expect to see greater collaboration between non-profit, corporate and government entities, while citizens will also be more engaged in civic work and policy, with more accurate measurement of how public sector policies and programs are impacting society,” said Suboh. – TradeArabia News Service