Dubai Smart Government revealed that as many as 11,200 users have registered in the MyID service for single sign-on to government services in collaboration with the Emirates ID card issued by the Emirates Identity Authority (EIDA).

 

The users can access more than 250 services provided by five government entities currently participating in the service, including the Dubai Department of Economic Development (DED), Dubai Electricity and Water Authority (Dewa), Roads and Transport Authority (RTA), Dubai Public Prosecution and DSG. 

 

The services benefit users from the business sector and the public in terms of saving time and effort and enables them to have easy and fast access to all government services and communication with them via smart phones or the internet through a single sign-on related to MyID.

 

To ensure access by customers to the kiosks for registration in the service round the clock, DSG has also provided 16 kiosks in various locations in Dubai.

 

Ahmad Bin Humaidan, director general, Dubai Smart Government, said: “MyID service comes in the framework of implementing the initiative of Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to shift to smart city and government. 

 

“Due to the overwhelming response from the public over the past period and the many calls that we received to inquire about the service and the best way to benefit from it, and based on our keenness on providing a five-star service, we responded to their requests with another group of government entities of concern to customers joining the service soon including Dubai Land Department, Dubai Courts, Dubai Customs, Dubai Health Authority (DHA), Dubai Police and Mohammed Bin Rashid Housing Establishment.”

 

“To allow the public the opportunity for easy and seamless registration, we are planning to provide these devices at various government departments and shopping malls including Etihad Mall in Muhaisnah and Aswaaq centres in Al Warqaa and Umm Suqueim. These entities are fully co-operating with us for supporting Dubai’s e-Transformation, bolstering public-private partnerships in a move to promote the use of government services offered to the public,” he said.

 

He pointed out that the single sign-on access to Dubai government services adheres to security measures based on standard technologies which comply with the standards of Dubai Government’s Government Service Bus, thereby giving customers an enhanced confidence and security. 

 

The first phase of MyID service is being implemented across 20 Dubai government entities and will be later publicised in semi-government entities. 

 

DSG has also added new features to the MyID service, offering more convenient and timesaving facilities such as re-setting the Emirates ID’s PIN through the service’s touch screen, thereby sparing customers the trouble of visiting EIDA offices to complete the process; providing the MyID website with a user guide and additional data and improving the performance of the service and the look and feel of the website. - TradeArabia News Service