US-based Riverbed Technology, a leader in application performance infrastructure, has announced the launch of the latest release of SteelCentral, a complete and integrated digital experience management solution.

Riverbed SteelCentral empowers customers to measure and troubleshoot all parts of the digital experience, from the user’s experience on the device to the back-end network, infrastructure, cloud and application, said a statement from the company.

According to a recently published report from analyst firm EMA, 59 per cent of enterprise leaders agree that IT and the business share the responsibility for digital experience management.

At the same time, analyst firm Gartner’s research found that fewer than 5 per cent of global enterprises have strategically implemented digital experience monitoring.

The latest update to Riverbed SteelCentral delivers an integrated, business focused and user-centric solution for managing the digital experience of end users. Moreover, it offers new integrated monitoring and analysis of the complete end user service – from the business activity on the user’s device, across the network, app servers, down to application code – to provide a fast and effective solution for ensuring reliable and high quality end user experience, it added.

The latest release of SteelCentral delivers enriched end-user performance monitoring and provides integrated visibility into digital experience; cut the risk during application migrations, both on and off the cloud; enables businesses to manage outcomes across the application lifecycle and delivering integrated network and infrastructure troubleshooting and monitoring.

Elie Dib, senior managing director, Middle East, Turkey, North, West, and Central Africa (METNA) at Riverbed, said: “Our customers are making big ticket, highly strategic investments in digital business transformation initiatives to drive customer intimacy and employee/partner productivity.”

“Delivering a flawless digital experience couldn’t be more critical to their success. But with the adoption of cloud and mobile technologies, they are finding that traditional tools are unable to holistically measure and manage a user’s digital experience,” he said.

“SteelCentral now delivers the most complete, modular and integrated digital experience management solution in the market, helping enterprises deliver a reliable and consistently high quality end user experience,” Dib added.

“With the breadth and depth of insight we now provide - down to the individual transaction level – we are taking visibility to a whole new level to help our customers achieve their strategic goals,” he added. – TradeArabia News Service