Saudi-based telecom services operator Mobily has called upon all prepaid customers to update their fingerprint records at its various branches in the kingdom.

The move is in line with the directives of Communications and Information Technology Commission (CITC) of Saudi Arabia.

The mobile firm is inviting the prepaid customers under the patronage of CITC with the slogan “Confirm your Number by your Fingerprint” and is equally applicable for both nationals and expats, said a statement from Mobily.

This campaign aims to match identification documents such as IDs and residency cards with fingerprints of the customers, it stated.

Mohammed Al Belwe, the executive general manager (Corporate Communications) said: "Based on the directive of CITC, the process of updating fingerprint information for the customers has been initiated to facilitate customers; this will ensure that consumer rights and privileges are maintained and their privacy remain secure through stringent data security."

"It is an extremely important procedure to verify the information and the database; the process is one of the important milestones for Saudi telecommunications industry, which is among the vital sectors of national economy," he added.

Mobily said it plans to utilise multiple contact centers for providing the fingerprint update service to ensure that customers don’t face any inconveniences, considering the large number of people expected to update their information.-TradeArabia News Service