Dubai Electricity and Water Authority (Dewa) is set to showcase its key technological achievements and latest smart services at a leading information technology (IT) event in Dubai, UAE.

 

Gitex 2015 will run from October 18 to 22 at the Dubai World Trade Centre.

 

The authority will use state-of-the-art technologies to inform visitors about the latest smart services and initiatives that affect everyday life, said a statement.

 

It will also showcase its key smart projects that support the Smart Dubai initiative.

 

Saeed Mohammed Al Tayer, managing director and chief executive officer, said: ”Dewa is a pioneer in providing creative smart services that achieve the happiness and comfort of all people. This is part of our commitment to realising the vision of Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai to promote the happiness of people by providing smart services round the clock. It also supports our vision to become a sustainable innovative world-class utility. 

 

“Dewa adopts cutting-edge technologies and solutions across all its operations to make life in Dubai the most efficient and seamless experience and the safest place for residents and visitors, to enhance its position as a smart, integrated, and connected city.”

 

Moza Al Akraf, chief information officer, said: ”Gitex is one of the world's top three ICT exhibitions. DEWA 's participation underlines our commitment to informing our customers, both individuals, and government and private organisations, about our latest smart systems. 

 

“Our participation also reflects our continuous efforts to keep up with the expectations of our wise leadership to consolidate the foundations of innovation and creativity as essential pillars for future success. This promotes the UAE as a global model for a country that puts the happiness and comfort of its people as a top priority.”

 

As part of its participation in Gitex, Dewa will launch the ‘Smart Services for a Smarter Tomorrow’ campaign. It will offer customers the opportunity to win valuable prizes through daily draws when they complete selected transactions using DEWA 's smart app. 

 

These services include Bill payment, Move-in application, and Pay for a Friend. Transactions completed between August and October 14 qualify for the draw.

 

Dewa will also include those who use the Ashal service in the draw. It will encourage customers who use Ashal smart kiosks, which Dewa launched to inform customers about its smart app, said the statement.

 

Customers who pay electricity and water bills in full for six consecutive using DEWA 's smart app between August and January next year will qualify to enter a raffle draw in February 2016 to win a grand prize, it said.

 

Dewa’s smart app will provide over 150 services and features that meet the needs of all users round the clock. It will include customers, consultants, suppliers, government organisations, and jobseekers. Visitors can access Dewa’s general services on the smart app.

 

Dewa’s smart app will also provide Ashir service, a channel dedicated for people with hearing disabilities. It is a live video chat service that will enable them to communicate directly with Dewa call centre staff using sign language. 

 

Dewa’s smart app will support most platforms including Android, iOS, Windows, and Blackberry. It is also accessible on Samsung home entertainment systems, Samsung Smart Gear, and Etisalat's eLife, it added. - TradeArabia News Service