Al-Falak Electronic Equipment and Supplies Company, a leading IT and communications solution provider, has been selected by the Emirates Telecommunications Corporations (Etisalat), UAE’s national telecommunication and broadband multimedia services provider, to provide a comprehensive video monitoring solution to analyse the quality of service and user experience.

Agama Technologies, a provider of industry-leading expertise and solutions for video service quality assurance to TV operators worldwide, has been appointed by Al-Falak to build a monitoring system that can provide Etisalat with an end-to-end monitoring, auditing, analysing and correlating events from primary head down to the end user devices such as set-top-boxes, smart phones, and tablets.

Ahmed Gabr, regional manager of Al-Falak, said: “Etisalat has chosen Al-Falak to find a comprehensive solution for the monitoring of its video services through a repetitive local system integration company.

“We have assigned Agama Technologies to deliver the requirements as they are the industry specialists in video monitoring solutions and are confident that they will provide a complete solution to Etisalat.”

“This deal reinforces Al-Falak’s position as we extend support to the region’s telecom operators in adapting their networks to deliver video over IP networks. We look forward to working closely with Etisalat on this project and many such partnerships in future,” he added. - TradeArabia News Service