Officials at the launch
Dubai Courts launch 80 new ‘smart services’
DUBAI, March 31, 2015
Dubai Courts has launched a bundle of 80 ‘smart services’ that will pave the way for a new era of excellence in providing integrated legal and judiciary services to achieve customer satisfaction and community welfare.
It was announced in a press conference held on the sideline of the ongoing three-day Dubai Government Achievements Exhibition, taking place under the theme ‘Local Government and Global Achievements.’
Dubai Courts’ newly introduced smart services have been attracting visitors and exhibitors in the exhibition, with other government entities commending the services as a major leap in the Dubai Government’s transformation into the world’s smartest city, said a statement.
Tarish Eid Al Mansouri, director general, Dubai Courts, said the new bundle is an addition to its first smart application that comprises a collection of 30 services.
As part of its move to further enhance its current portfolio, Dubai Courts will offer about 110 of the targeted 210 smart services by the end of this year.
The Courts have come a long way in its smart transformation initiatives, driven by its strategic objective of making all judicial and legal services smart within the next few months, he said.
The move is in support of Dubai Plan 2021 which aims to establish a proactive and creative smart government that meets the needs of a technology-focused future.
“Dubai Courts is primarily focusing on improving the quality, efficiency and reliability of legal and judicial services in the emirate as part of its vision to attain global leadership and become a model of legal and judicial works to catapult the UAE into the ranks of the world’s most developed nations,” said Al Mansouri.
“The first bundle of smart services has increased the Happiness Index of the Courts’ customers to 69 per cent this year. We are optimistic that the newly launched second bundle of smart services will have an even greater impact on our efforts to achieve a 100 per cent Happiness Index for our customers, employees and communities,” he added. - TradeArabia News Service