Ericsson and Warid Telecom in Pakistan have announced a three-year renewal of their managed services partnership during the recent Mobile World Congress held in Barcelona, Spain.

As a result, Warid Telecom will have access to a number of additional benefits, including enhanced network performance, an optimised seamless user experience, field service efficiency, as well as first line and second line support.

Adeel Bajwa, chairman Board Executive Committee, Warid Telecom said: “Given our 10 year long history with Ericsson, the company is well placed to understand Warid’s needs and growth requirements.”

“Warid successfully launched its LTE services commercially in Pakistan end of last year and continued to provide high quality telecom services to the customers enabled by spectrum re-farming with Ericsson.

“A recent industry report declared Warid the best in terms of customer experience and the quality of service once again. Our prime focus for 2015 is to further our commitment to excellence. As our technology partner, Ericsson is also working to expand our network coverage and capacity for both GSM and LTE services nationwide which will help us achieve our goals,” he added.

Rafiah Ibrahim, president Ericsson, Region Middle East and East Africa, said: “Our longstanding partnership with Warid Telecom achieved significant milestones in the field of managed services throughout the years. Through this extended collaboration, we aim to provide Warid Telecom users with a differentiated network performance and all-encompassing end-user experience which in its turn will help us realize the Networked Society in Pakistan.”

Ericsson and Warid Telecom first joined forces in 2005 with signing the first managed services agreement. – TradeArabia News Service