Dubai Customs recently took part in a session for the World Customs Organisation’s (WCO) Permanent Technical Committee (PTC) in Brussels, Belgium.

The session was held to unify standards, highlight customs procedures improvement studies, and provide best IT solutions for challenges and emerging issues for customs administrations of the WCO member states, said a statement.

Younis Othman, director of Information Technology Department at the Customs Development Division in Dubai Customs, showcased DC’s leading experience in deploying top-notch technical solutions to facilitate trade and secure borders.

Othman delivered two lectures at the session in presence of representatives from global customs organisations, showcasing Dubai Customs’ smart services, and presenting the solutions used in post clearance audits.

“We in Dubai Customs strive to incorporate world-class technologies in customs work. Dubai Customs, being the first fully smart government department in Dubai delivering all services on mobile phones, never spares any effort to seek further innovation in the field of customer service,” he said.

“Dubai Customs launched a revamped Dubai Customs’ smart phone-enabled website and smart watch services, adding on more flexibility, speed and smoothness to services,” he added.

DC’s technical achievements include 100 per cent automation of external services and 97 per cent of internal services, in addition to saving Dh167 million ($45.4 million) due the implementation of to various IT initiatives.

DC generated a revenue of Dh75 million in the past three years, as a direct result  of deploying post clearance audit system, and the time needed to complete duties payment processes was reduced by 95 per cent, owing to the application of the virtual account system. - TradeArabia News Service