VIVA Bahrain, a leading telecom services operator in the kingdom, has entered into an agreement with customer experience solutions provider Silah Gulf.

The agreement comes under the ambit of VIVA's Business division, which provides a spectrum of mobility and connectivity products and services for businesses, reported the Gulf Daily News, our sister publication.

Silah chief executive Ricardo Langwider-Gerner said: "Having a reliable and cost effective link will strengthen our ability to deliver rock-solid solutions and further differentiate ourselves in the market."

"Silah is looking forward to the strategic technology partnership with VIVA as it will expand our service portfolio, especially within our existing cloud platform," he noted.

VIVA Bahrain chief of wholesale and enterprise officer Saad Odeh said the agreement with Silah was a first step in its overall strategy to enhance its presence in the enterprise sector.

"We aim to become the ICT provider of choice and the leading communications partner offering a wide array of customised, scalable and reliable suite of solutions suited to our business customers' requirements and needs," he added.-Tradearabia News Service