King Fahad Medical City (KFMC) in Riyadh has deployed the Workforce Management (WFM) solution from Infor, a leading provider of business application software, which is expected to enhance quality of care and productivity for the hospital.

The Inform WFM will facilitate open shifts to be filled more quickly, matching skills to assignments more thoroughly and lowering labour costs, a statement said.

In order to improve visibility of scheduled versus work time, and expedite schedule creation, KFMC decided to invest in a workforce scheduling application that would automate processes and provide real-time notifications to quickly fill open shifts.

Infor WFM was selected based on its highly specialized capabilities focused on the healthcare sector, as well as the local skills and support of Dubai-based consultancy and Infor partner, E3.

“We continuously strive to deliver the highest quality care at the lowest possible cost and in our quest to improve both employee productivity and satisfaction, we simply couldn’t sustain our manual scheduling system,” said Dr Khalid Alodhaibi, executive director for Health Informatics and Information Technology (HIIT), KFMC.

“Infor WFM enables us to lower costs and speed up employee scheduling so that we can make changes in real-time and download reports at any point to ascertain how efficiently we are performing. Crucially, it also allows us to deploy the right skills and certifications in the best way, and enhance retention, boosting quality of care in the process.”

David Allcock, vice president, Global Healthcare, Infor, said: “While quality care is the primary goal in any healthcare environment, it must be delivered in the most efficient way.”

“However this seeming dichotomy is impossible to achieve with generic software.  Infor’s applications include the capabilities to meet challenges specific to the healthcare sector - built-in - not bolted on.

“Infor WFM helps organizations lower costs, boost productivity and support quality care and compliance, assisting the leading hospitals and medical centers across the world to be the best in their respective fields,” he added. – TradeArabia News Service