Avaya, a leading player in business collaboration systems, software and services sector, has launched special products to help small and mid-size firms in the region ‘Think Big.’

The products include a new version of Avaya’s communications solution for the market –Avaya IP Office 7.0 – which drives improved savings, user experiences, and collaboration for a new generation of entrepreneurs, early-stage companies, and mid-size firms, said a company statement.

Avaya IP Office 7.0 completes the integration of Nortel Enterprise Solutions (NES) IP and digital phones into the IP Office platform (NES was acquired by Avaya, Dec 2009), it noted.

This integration now enables 14 million NES users to gain Avaya IP Office’s collaboration capabilities, and can drive 40 to 60 per cent in savings for NES customers by enabling them to retain existing phones when upgrading to Avaya IP Office, it added.

This upgrade can be accelerated and simplified by a new Data Migration Tool that lets partners transfer a business’ existing data (i.e. voicemails, phone extensions) to their new systems, maintaining productivity without interruption, said a senior offcial.

Khalid Khan, Avaya SME & Alliance manager (Mena) said, 'As the economy shifts into a higher gear, today’s small and medium businesses need the best tools available to collaborate and compete effectively.'

'Avaya IP Office 7.0 represents the pinnacle of advanced communications in this market, providing vast unified communications capabilities, with a focus on simplicity and savings, he noted.

The new model also delivers an expanded portfolio of devices for multimedia collaboration, including sophisticated new colour touchscreen desktop phones that let users scroll through contacts or manage visual voicemail at the touch of a finger.

Additionally, new conference room phones offer patented wide-band audio, call recording via SD card, and fast USB connectivity to a laptop for temporary set-ups, he added.

Sarwan Singh, general manager Prologix, Dubai, said the new IP Office release 7.0 offers a cutting edge solution for video conferencing at a competitive price.

'IP Office 7.0 integrates Norton’s capabilities into Avaya’s solution for SMEs. Our experience with installing the solution has also been very positive. We have been able to install the system in less than an hour,' he added.-TradeArabia News Service