HP has launched a comprehensive support solution that enables clients running business-critical applications on virtualised HP ProLiant servers to improve performance and availability while reducing costs and complexity.

The new HP Critical Advantage service provides clients with an assigned account team to deliver support and maintain uptime of business-critical, virtualised environments. Account teams focus on problem resolution and process improvement, which enables clients to redirect staff resources toward innovation.

“As enterprises virtualise their industry standards-based environments to control costs and gain flexibility, they are realising the vast complexities the technology can introduce,” said Ryan D’souza, technology services director, HP Middle East.

“End-to-end support services such as HP Critical Advantage can improve availability and reduce downtime of business-critical applications so that clients can fully realise the potential of virtualisation.”-TradeArabia News Service